What evidence is required to demonstrate competence for this standard as a whole

Competence in servicing committees requires evidence that committees have been effectively and efficiently serviced according to community and agency guidelines and best practice procedures The skills and knowledge required to service committees must be transferable to a range of work environments and contexts For example this could include different committees communities and groups

What specific knowledge is needed to achieve the performance criteria

Knowledge and understanding are essential to apply this standard in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

Meeting procedures both formal and informal

Agency guidelines where applicable or instructions

Relevant program and incorporation requirements for group where applicable

Local facilities for meetings

Local arrangements for authorising expenditure

Local community and activities

Office and related business procedures

Occupational health and safety and public safety requirements

What specific skills are needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These skills include the ability to

Use office equipment such as computers photocopiers and facsimiles

Take notes at meetings

Plan events

Communicate

Negotiate basically

Manage simple budgets

What processes should be applied to this competency standard

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added The questions below highlight how these processes are applied in this competency standard Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where not required perform the process perform and administer the process and perform administer and design the process

How can communication of ideas and information be applied

By discussing verbally or in writing committee servicing requirements with supervisors and others

How can information be collected analysed and organised

Servicing committees will require basic information to be gathered and organised accordingly

How are activities planned and organised

Servicing committees requires some planning and organising of people and resources external to the organisation

How can team work be applied

Servicing committees will require coordination of self and others in a team

How can the use of mathematical ideas and techniques be applied

Basic mathematical techniques could be applied

How can problemsolving skills be applied

While servicing committees technical problems may arise requiring simple solutions

How can the use of technology be applied

Technology may be required to prepare information for members of committees

Are there other competency standards that could be assessed with this one

This competency standard could be assessed on its own or in combination with other competencies relevant to the job function

For information about assessing this competency standard for consistent performance and where and how it may be assessed refer to the Assessment Guidelines for this Training Package

Who might the chair, secretary or coordinator be?

What are the group, regional or agency requirements that may be included?

What might the venue requirements include?

How might the instructions be given?

What could be the nature of meetings?

What could be included in the program?

What are the projects that might be included?

Who might the agency be?